WHERE ARE WE BASED?
We are based in New York, United States. Our main warehouses are based in China.
ARE YOUR PRODUCTS GREAT QUALITY?
Yes, we work with huge suppliers to get the best price and best quality as possible for our customers!
WHAT IS THE SHIPPING TIME?
We ship directly from our partners, your item may take 2-3 weeks to arrive. Please do not panic if the tracking number does not show up immediately. (please email us for tracking)
WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away! and we'll help guide you through the process - Just remember we do not cover return shipping costs.
CAN I CANCEL MY ORDER?
Yes of course, as long as it is within 24 hours of your purchase. Otherwise, we will have to charge you a 15% restocking fee which would be deducted from your refund.